Privacy policy
<h1>Privacy Policy</h1>
<p><strong>Last Updated: August 2, 2026</strong></p>
<p>At <strong>STAY UNIQUE CUSTOMS</strong>, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or interact with our services.</p>
<p>Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.</p>
<p>By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.</p>
<hr>
<h1>Information We Collect</h1>
<p>Depending on how you interact with our store, we may collect the following information:</p>
<h3>Personal Information You Provide</h3>
<ul>
<li><p>Full name</p></li>
<li><p>Billing and shipping address</p></li>
<li><p>Email address</p></li>
<li><p>Phone number</p></li>
<li><p>Account login details (if you create an account)</p></li>
<li><p>Customer service communications</p></li>
<li><p>Product reviews or feedback</p></li>
</ul>
<h3>Order & Payment Information</h3>
<p>When you place an order, we collect information necessary to process your purchase, including:</p>
<ul>
<li><p>Payment method</p></li>
<li><p>Transaction details</p></li>
<li><p>Order history</p></li>
<li><p>Shipping information</p></li>
</ul>
<p><strong>Note:</strong> Payment information is securely processed by our payment providers. We do not store your full payment card details.</p>
<h3>Device & Website Usage Information</h3>
<p>We automatically collect certain information when you use our website, including:</p>
<ul>
<li><p>IP address</p></li>
<li><p>Browser type</p></li>
<li><p>Device information</p></li>
<li><p>Operating system</p></li>
<li><p>Pages viewed</p></li>
<li><p>Products viewed</p></li>
<li><p>Shopping cart activity</p></li>
<li><p>Website interaction data</p></li>
<li><p>Cookies and similar tracking technologies</p></li>
</ul>
<hr>
<h1>How We Collect Information</h1>
<p>We collect personal information:</p>
<ul>
<li><p>Directly from you when you create an account, place an order, subscribe to emails, or contact us.</p></li>
<li><p>Automatically through cookies and similar technologies when you browse our website.</p></li>
<li><p>From Shopify and trusted service providers that help us operate our business.</p></li>
<li><p>From marketing or advertising partners where permitted by law.</p></li>
</ul>
<hr>
<h1>How We Use Your Information</h1>
<p>We use your information to:</p>
<ul>
<li><p>Process and fulfill orders</p></li>
<li><p>Deliver purchased products</p></li>
<li><p>Process payments</p></li>
<li><p>Manage customer accounts</p></li>
<li><p>Provide customer support</p></li>
<li><p>Respond to inquiries</p></li>
<li><p>Process returns, refunds, and exchanges</p></li>
<li><p>Improve our website and services</p></li>
<li><p>Personalize your shopping experience</p></li>
<li><p>Send order updates</p></li>
<li><p>Send promotional emails (with your consent where required)</p></li>
<li><p>Detect fraud and improve security</p></li>
<li><p>Comply with legal obligations</p></li>
</ul>
<hr>
<h1>Marketing Communications</h1>
<p>With your permission, we may send promotional emails about:</p>
<ul>
<li><p>New product releases</p></li>
<li><p>Sales</p></li>
<li><p>Exclusive offers</p></li>
<li><p>Special events</p></li>
</ul>
<p>You can unsubscribe at any time by clicking the <strong>Unsubscribe</strong> link included in our emails.</p>
<p>Even if you unsubscribe from marketing, we may still send important transactional emails regarding your orders or account.</p>
<hr>
<h1>Cookies</h1>
<p>Our website uses cookies and similar technologies to:</p>
<ul>
<li><p>Remember your preferences</p></li>
<li><p>Improve website performance</p></li>
<li><p>Analyze website traffic</p></li>
<li><p>Personalize your shopping experience</p></li>
<li><p>Support advertising and marketing</p></li>
</ul>
<p>Most web browsers allow you to manage or disable cookies through browser settings. You may also manage your cookie preferences through our cookie consent banner.</p>
<hr>
<h1>How We Share Your Information</h1>
<p>We only share your information when necessary to operate our business. This may include sharing information with:</p>
<ul>
<li><p>Shopify</p></li>
<li><p>Payment processors</p></li>
<li><p>Shipping carriers</p></li>
<li><p>Customer support providers</p></li>
<li><p>Analytics providers</p></li>
<li><p>Marketing and advertising partners</p></li>
<li><p>Fraud prevention services</p></li>
<li><p>Government authorities when required by law</p></li>
</ul>
<p>We do <strong>not</strong> sell your personal information.</p>
<hr>
<h1>Shopify</h1>
<p>Our store is hosted by Shopify. When you use our website, some of your information is collected and processed by Shopify to provide secure shopping, payment processing, fraud protection, and website functionality.</p>
<p>To learn more about how Shopify handles your information, please visit: <a href="https://privacy.shopify.com/">https://privacy.shopify.com/</a></p>
<hr>
<h1>Third-Party Data Processors</h1>
<p>We work with the following trusted third-party services that may collect or process your personal data on our behalf:</p>
<ul>
<li><p><strong>Klaviyo</strong> — Email & SMS marketing. Collects email address, purchase history, browsing behavior, and engagement data. <a href="https://www.klaviyo.com/legal/privacy">Privacy Policy</a></p></li>
<li><p><strong>Judge.me</strong> — Product reviews. Collects name, email address, and review content submitted by customers. <a href="https://judge.me/privacy">Privacy Policy</a></p></li>
<li><p><strong>Smile.io</strong> — Loyalty & rewards program. Collects purchase history, points activity, and email address. <a href="https://smile.io/privacy-policy">Privacy Policy</a></p></li>
<li><p><strong>TikTok / TikTok Shop</strong> — Advertising & social commerce. Collects pixel data, device identifiers, and IP address for ad targeting and order syncing. <a href="https://www.tiktok.com/legal/privacy-policy">Privacy Policy</a></p></li>
<li><p><strong>Printful</strong> — Print-on-demand fulfillment. Receives name, shipping address, and order details to fulfill orders. <a href="https://www.printful.com/policies/privacy">Privacy Policy</a></p></li>
<li><p><strong>Avada</strong> — Cookie consent management. Manages cookie preferences and consent logs on our storefront. <a href="https://avada.io/privacy.html">Privacy Policy</a></p></li>
</ul>
<p>We encourage you to review the privacy policies of these third-party services before providing personal information.</p>
<hr>
<h1>Children's Privacy</h1>
<p>Our services are not intended for children. We do not knowingly collect personal information from individuals who are under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can remove it.</p>
<hr>
<h1>Data Security</h1>
<p>We use reasonable technical and organizational measures to protect your information. However, no online system can guarantee complete security. We encourage you to protect your passwords and avoid sharing sensitive information through unsecured channels.</p>
<hr>
<h1>Data Retention</h1>
<p>We retain your personal information only for as long as necessary to:</p>
<ul>
<li><p>Fulfill your orders</p></li>
<li><p>Provide customer support</p></li>
<li><p>Meet legal obligations</p></li>
<li><p>Resolve disputes</p></li>
<li><p>Enforce our agreements</p></li>
</ul>
<p>When information is no longer needed, it is securely deleted or anonymized.</p>
<hr>
<h1>Your Privacy Rights</h1>
<p>Depending on where you live, you may have rights regarding your personal information, including the right to:</p>
<ul>
<li><p>Access your personal information</p></li>
<li><p>Correct inaccurate information</p></li>
<li><p>Delete your information</p></li>
<li><p>Receive a copy of your information</p></li>
<li><p>Object to certain processing activities</p></li>
<li><p>Withdraw consent for marketing communications</p></li>
</ul>
<p><strong>EU/EEA residents (GDPR):</strong> You have the right to data portability, restriction of processing, and to lodge a complaint with your local supervisory authority.</p>
<p><strong>California residents (CCPA/CPRA):</strong> You have the right to opt out of the sale or sharing of your personal information. We do not sell your data. You may also